Monday, December 5, 2011

Carrier IQ 'has questions to answer'

U. S. Senator

software company asked to answer the demand for their products collect and transmit potentially sensitive user data

U.S. Senator Al Franken asked software maker Carrier IQ to respond to requests for an independent security researcher that their products collect and transmit potentially sensitive data of millions of phone users mobile.

carrier makes software that companies like AT & T and Sprint Nextel's mobile installation. It runs in the background, the data that the software maker said that its customers use to understand their devices and networks, enabling them to improve their service.

hacking experts Trevor Eckhart

last month began publishing research on their functionality, and said that tracks users, and this week launched a 17-minute video on YouTube showing that the collection Data from a HTC smartphone. A storm of criticism broke out in online forums and Twitter, where users complained that the software has been violated their privacy.

The video shows a piece of tracking software Eckhart as she turns her phone on and off, hitting numbers to make a call and stores the text of the message in plain text.


AT & T and Sprint Nextel said that both the use of software in their devices to collect information that helps them improve the performance of networks and services.

"We use Carrier IQ, but are not and can not see the content of messages, etc., as some have speculated," said Sprint spokeswoman Stephanie Vinge-Walsh.
A spokesman for Verizon Wireless, said his company does not currently use the software but was not sure if the company was a client.



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